Skin Elixer Spa Policies
Take a Deep Breath and Relax
NO SHOW + LATE CANCELLATIONS
We reserve the right to require at booking, to hold credit card information on file per our company policy for any no-shows, late cancellations as well as same-day bookings. Please note we require 24 hours notice of appointment cancellation. If you cancel or reschedule within 24 hours of your appointment time there will be a charge of 50% of the treatment cost. Prepaid appointments will be redeemed in full. No show appointments are charged in full.
Once an appointment is booked unless we hear from you, we'll expect you to be there. We send out email and SMS texts to confirm 24-72 hours prior to your appointment.
Guests with medical conditions are advised to consult their doctors before booking any spa services. Kindly inform your therapist of any existing medical conditions, allergies, special concerns by completing the required forms prior to your treatment.
If you or someone you have had contact with is exhibiting flu-like symptoms such as fever, cough, shortness of breath, muscle aches, chills, or recent sustained loss of taste or smell, please reach out as soon as possible reschedule and contact your primary care provider.
Illness of any kind or exposure to someone who has COVID-19 are excusable reasons for cancellations and will not result in a full fee. However, your next appointment may not be scheduled for 2 weeks following your cancellation. This policy is in place to ensure the health and safety of our staff and clients at Beautiology Studio & Spa.
Though we've always adhered to the highest level of sanitation, we are including additional measures outlined here:
Sanitization throughout the day and in between appointments.
Reduced hours with staggered appointment times.
Clients will be required to fill out a waiver form prior to each appointment and will be given a temperature check upon arrival.
Staff will be wearing appropriate protective equipment and screened each day.
Social distancing measures will be enforced.
We ask that all clients arrive at their appointments alone.